Horse Tack Supplies and Western Horse Tack Supply from HorseTackNow.com
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FAQ/Shipping

Horse Tack Now Frequently Asked Questions

Please see below for information and answers regarding frequently asked questions for our horse tack supply.

Shipping & Handling

With all of our horse tack supply at Horse Tack Now, we try our best to give you the lowest prices, therefore shipping and handling is value based. In the Continental US packages weighing less than 3.0lbs will ship USPS, and packages weighing more than 3.0lbs will ship UPS. For international shipments, Canadian Shipments, and shipments to Hawaii and Alaska packages will ship USPS. Before buying our horse tack online, please check out the chart below, and feel free to call us at 888-575-6660 or e-mail us at support@horsetacknow.com.

Shipping & Handling Charge Chart 

Continental US Flat Rate (Typically 1 to 3 Business Day Processing Time)
$0.01-$99.99=$7.95 
$100 & over = Free

Expedited Continental US Flat Rate (Typically 1 Business Day Processing Time: will still go UPS ground or USPS)
$0.01-$99.99=$12.95
$99.99 & Over= $5.00

Canada,Puerto Rico, Alaska,& Hawaii:
All Shipments $25.00

INTERNATIONAL SHIPMENTS ARE SHIPPED USPS PRIORITY or FIRST CLASS AND INCLUDE A HANDLING CHARGE DEPENDING ON THE HORSE TACK FOR SALE ITEMS THAT HAVE BEEN FIGURED INTO THE PRICE YOU HAVE BEEN GIVEN. CUSTOMERS ARE RESPONSIBLE FOR RETURN FREIGHT COSTS INCLUDING DUTIES & TAXES APPLICABLE. PLEASE CALL 888-575-6660 OR E-MAIL: support@horsetacknow.com FOR RATES.

Sales Tax

For Customers residing in or having shipments sent to the state of IL, there will be the standard 6.25% sales tax on all horse tack supply purchases.

Is The Site Secure?

The sites currently uses Authorize.net to process transactions, First Data processes the transactions and securely stores transaction data for your protection. To ensure your shopping comfort when buying horse tack online, we offer an additional option of using Google Checkout, which also securely protects data and solely provides us with a transaction number in relation to the purchase. Your user information is only viewable by Horse Tack Now and its employees. The site is secured with SSL Protection by Comodo. All of these features and options combined make Horse Tack Now one of the most secure and safe horse tack stores online.

When and How will the Product Ship? 

When you buy horse tack online from us, we will usually ship within 2-3 business days of purchase. Items will ship via UPS Ground, FEDEX Ground or USPS. Horse tack supply  may ship from various locations and arrive in separate boxes

What Payment Methods Do You Take?

This site currently accepts Visa, Mastercard, AMEX, and Discover through Authorize.net by Total Merchant Services and Google Checkout on all of our horse tack for sale.

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Horse Tack Now" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. FOAL, LLC. DBA Horse Tack Now. of IL.

Data Usage

Horse Tack Now will not sell any information obtained from our horse tack online outlet for use by another company. Horse Tack Now reserves the right to use email addresses to periodically provide customers with product updates and coupons. Customers have the right to remove or opt-out from these promotional offers on our horse tack for sale.

Return Policy

All returns or exchanges of horse tack supply must be initiated and completed within 14 days of receipt, individuals will be responsible on the freight for their returned item and initial freight costs are non-refundable, unless that item is broken or damaged. Horse tack supply not returned within 30 days are subject to a 15% restocking fee. On exchanges an additional shipping fee will be incurred. If that is the case and the item is damaged please contact us promptly and we will arrange for you to get a new item. Items that individuals seek to return should still have the appropriate tags and be in new condition, meaning that horse tack supply items should not have marks from horse wear or dirt, and if the product being returned does not meet these conditions we will be unable to process the return. Amongst our horse tack for sale, certain items will not be accepted for return, such as sprays, bits or custom goods as per our agreement with our supplier. NO ITEM WILL BE ACCEPTED FOR THE INTENT OF RETURN OR EXCHANGE THAT IS IN GOOD CONDITION WITHOUT PRIOR APPROVAL OF AN RMA NUMBER. YOU CAN ATTAIN AN RMA BY EMAILING SUPPORT@HORSETACKNOW.COM OR CALLING AT 888-575-6660.

Pricing

FOAL,LLC DBA Horse Tack Now reserves the right to adjust pricing at any time. Furthermore, as from time to time there is human error over one of our many thousands or products we reserve the right to cancel an order (on rare occasion) in the event of a pricing error.


Legal

FOAL,LLC. DBA Horse Tack Now is registered in the State of Illinois in the United States. Any legal claims brought against FOAL,LLC. must be filed in the State of Illinois and are subject to and governed by the laws of the State of Illinois and The United States where applicable.