Please see below for information and answers regarding frequently asked questions for our horse tack supply.
Shipping
& Handling
With
all of our horse tack supply at Horse Tack Now, we try our best to give you the
lowest prices, therefore shipping and handling is value based. In the
Continental US packages weighing less than 3.0lbs will ship USPS, and packages
weighing more than 3.0lbs will ship UPS. For international shipments, Canadian
Shipments, and shipments to Hawaii and Alaska packages will ship USPS. Before
buying our horse tack online, please check out the chart below, and feel free
to call us at 888-575-6660 or e-mail us at support@horsetacknow.com.
Shipping
& Handling Charge Chart
Continental US Flat Rate (Typically 1 to 3 Business Day Processing Time) $0.01-$99.99=$7.95
$100 & over = Free
Expedited
Continental US Flat Rate (Typically 1 Business Day Processing Time: will still
go UPS ground or USPS) $0.01-$99.99=$12.95
$99.99 & Over= $5.00
Canada,Puerto Rico, Alaska,& Hawaii: All Shipments $25.00
INTERNATIONAL
SHIPMENTS ARE SHIPPED USPS PRIORITY or FIRST CLASS AND INCLUDE A HANDLING
CHARGE DEPENDING ON THE HORSE TACK FOR SALE ITEMS THAT HAVE BEEN FIGURED INTO
THE PRICE YOU HAVE BEEN GIVEN. CUSTOMERS ARE RESPONSIBLE FOR RETURN FREIGHT
COSTS INCLUDING DUTIES & TAXES APPLICABLE. PLEASE CALL 888-575-6660 OR
E-MAIL: support@horsetacknow.com FOR RATES.
Sales
Tax
For
Customers residing in or having shipments sent to the state of IL, there will
be the standard 6.25% sales tax on all horse tack supply purchases.
Is
The Site Secure?
The
sites currently uses Authorize.net to process transactions, First Data
processes the transactions and securely stores transaction data for your protection.
To ensure your shopping comfort when buying horse tack online, we offer an
additional option of using Google Checkout, which also securely protects data
and solely provides us with a transaction number in relation to the purchase.
Your user information is only viewable by Horse Tack Now and its employees. The
site is secured with SSL Protection by Comodo. All of these features and
options combined make Horse Tack Now one of the most secure and safe horse tack
stores online.
When
and How will the Product Ship?
When
you buy horse tack online from us, we will usually ship within 2-3 business
days of purchase. Items will ship via UPS Ground, FEDEX Ground or USPS. Horse
tack supplymay ship from various
locations and arrive in separate boxes
What Payment Methods Do You Take?
This
site currently accepts Visa, Mastercard, AMEX, and Discover through
Authorize.net by Total Merchant Services and Google Checkout on all of our
horse tack for sale.
The
terms, policies and conditions (collectively known as "Conditions")
described below govern the use of this site (referred to as "Horse Tack
Now" or "site"). Your use and/or placement of any order indicate
your acceptance of these Conditions. FOAL, LLC. DBA Horse Tack Now. of IL.
Data Usage
Horse
Tack Now will not sell any information obtained from our horse tack online
outlet for use by another company. Horse Tack Now reserves the right to use
email addresses to periodically provide customers with product updates and
coupons. Customers have the right to remove or opt-out from these promotional
offers on our horse tack for sale.
Return
Policy
All returns
or exchanges of horse tack supply must be initiated and completed within 14
days of receipt, individuals will be responsible on the freight for their
returned item and initial freight costs are non-refundable, unless that item is
broken or damaged. Horse tack supply not returned within 30 days are subject to
a 15% restocking fee. On exchanges an additional shipping fee will be incurred.
If that is the case and the item is damaged please contact us promptly and we
will arrange for you to get a new item. Items that individuals seek to return
should still have the appropriate tags and be in new condition, meaning that
horse tack supply items should not have marks from horse wear or dirt, and if
the product being returned does not meet these conditions we will be unable to
process the return. Amongst our horse tack for sale, certain items will not be
accepted for return, such as sprays, bits or custom goods as per our agreement
with our supplier.NO ITEM WILL BE ACCEPTED
FOR THE INTENT OF RETURN OR EXCHANGE THAT IS IN GOOD CONDITION WITHOUT PRIOR
APPROVAL OF AN RMA NUMBER. YOU CAN ATTAIN AN RMA BY EMAILING
SUPPORT@HORSETACKNOW.COM OR CALLING AT 888-575-6660.
Pricing
FOAL,LLC DBA Horse Tack Now reserves the right to adjust pricing at
any time. Furthermore, as from time to time there is human error over one of
our many thousands or products we reserve the right to cancel an order (on rare
occasion) in the event of a pricing error. Legal
FOAL,LLC. DBA Horse
Tack Now is registered in the State of Illinois in the United States. Any legal
claims brought against FOAL,LLC. must be filed in the State of Illinois and are
subject to and governed by the laws of the State of Illinois and The United
States where applicable.